GrazieChef vs Plateform
Plateform is an Italian reservation and marketing platform with zero commissions and a free plan. GrazieChef is a light order app for table service, also with a free plan. Honest comparison.
Plateform is used by more than 6,000 Italian restaurants to manage table bookings, no-shows, the waitlist, Google bookings, WhatsApp and SMS messages, gift cards, reviews and marketing automations, with zero commissions. Plateform Free covers basic reservation management at no cost; Premium starts at €65/month excl. VAT with no commitment, and groups of five or more venues are quoted. It also takes takeaway and delivery orders, but it is not a POS and does not run the dining room during service. GrazieChef does that part: live table map, orders to the kitchen display and the bill.
| Plateform | GrazieChef | |
|---|---|---|
| What it does | Reservations, guest messaging, marketing, takeaway orders | Table service: orders, kitchen display, live table map, the bill |
| Pricing model | Free plan; Premium from €65/month excl. VAT; groups on request | Free plan forever; Starter €19/month, Pro €39/month |
| Reservations and no-shows | Advanced: Google bookings, waitlist, WhatsApp and SMS reminders | Basic bookings included |
| Marketing | Automations, promotions, gift cards, certified reviews | Not included |
| Orders to the kitchen during service | No | Yes, real-time kitchen display on every device |
| Commitment | None on Premium | None — cancel any time |
Choose Plateform if you want to fill the room and bring guests back, with a booking engine and marketing tools. Choose GrazieChef if you want to run the service: tables, orders and kitchen. Both have a free plan, so you can try them together at no cost.
Competitor details are summarised from their public websites as of September 2026 and may change; check their site for current pricing.
Frequently asked questions
- Can I use Plateform and GrazieChef together?
- Yes. Plateform manages who books, GrazieChef manages what they order once seated. There is no direct integration between the two.
- Does GrazieChef manage reservations?
- Yes, basic bookings on every plan. For WhatsApp reminders, Google bookings, the waitlist and marketing, Plateform is more complete.
- Which one is cheaper?
- Both have a free plan. Plateform Premium starts at €65/month excl. VAT; GrazieChef's paid plans cost €19 and €39 per month.
Try GrazieChef for free
Free plan forever, no card and no hardware. The demo needs no account.