OpenTable vs Resy
OpenTable and Resy are reservation platforms that also bring in new guests, each through its own app. OpenTable combines online reservations, a waitlist and guest profiles with a diner network, charging a subscription and, on many plans, a per-cover fee for network bookings. Resy, backed by American Express, offers reservations, a waitlist, guest profiles and its app's diner audience on monthly subscription tiers, and is strongest among sought-after restaurants in big cities. Neither takes orders, which is why GrazieChef is here too.
| OpenTable | Resy | GrazieChef | |
|---|---|---|---|
| What it does | Online reservations, diner network, waitlist, guest profiles | Reservations, waitlist, guest profiles, diner audience | Orders, kitchen display, live table map and the bill, with online bookings included |
| Brings new guests | Yes, through the OpenTable app and site | Yes, through the Resy app | No; your booking page goes on your website, Google and Instagram |
| Pricing model | Monthly subscription plus, on many plans, a per-cover fee for network bookings | Monthly subscription tiers | Free forever up to 100 orders every 7 days; Starter €19/month, Pro €39/month, no per-cover fees |
| Guest data | Guest profiles and notes | Guest profiles and CRM | No guest CRM; loyalty card and Google review requests in Free |
| Orders to the kitchen | No | No, it's not a POS | Yes, from the table to any screen in real time |
| Where it's strongest | Venues looking for new guests from the network | Busy, sought-after restaurants in big cities | Small venues: pubs, pizzerias, bars, food trucks |
Competitor details are summarised from their public websites as of September 2026 and may change; check their site for current pricing.
Which one should you choose?
Choose OpenTable if you want the visibility of its diner network and are willing to pay, on many plans, a fee for every cover it brings you.
Choose Resy if you run a sought-after restaurant in a big city, want the Resy app's audience and a guest CRM, and prefer monthly subscription tiers.
If bookings already come from your website, Google, Instagram or the phone, you may not need a booking network. GrazieChef takes online bookings with deposits and a waitlist and runs what happens next: orders, kitchen and the bill, free up to 100 orders every 7 days. It doesn't bring you guests from a third-party app.
Frequently asked questions
- OpenTable or Resy: which brings more guests?
- Both bring guests through their own app: OpenTable with its network, Resy with its diner audience, which is strongest among sought-after restaurants in big cities. The pricing model differs: on many plans OpenTable charges a per-cover fee for network bookings, while Resy has monthly subscription tiers.
- Do OpenTable or Resy handle orders and the kitchen?
- No. They're reservation platforms: they cover the moment before the guest sits down. For orders, a kitchen display and the bill you need another app; GrazieChef can be used alongside either, with no direct integration.
- Can I do without OpenTable and Resy?
- If you don't need the diner network, yes: GrazieChef has a booking page to put on your website, Google and Instagram, with a no-show deposit and a waitlist, included in the Free plan up to 100 orders every 7 days. What you lose is visibility in their apps.
Try GrazieChef for free
Free plan forever, no card and no hardware. The demo needs no account.